Data security is an ongoing issue in the non-profit sector and is one that has been brought to the fore following the global ransomware attack on May 12. However, by getting the basics right, you can go a long way to protecting your organisation from attacks like WannaCry.
Here are four simple tips:
- Have an organisation-wide password policy in place. At a minimum, it’s best practice that users change their passwords every six weeks and use a mixture of higher and lower case letters, numbers and symbols. Passwords should never be written down, reused or shared. If, like me, you struggle to keep track of your ever-growing list of passwords, there are secure password management tools that can help you out. Find out more here.
- Make sure you and staff can spot phishing emails. These are commonplace but easily handled. A phishing email is designed to look like an email that has been sent from an authoritative source, e.g. a bank. It will typically direct you to a website and ask for sensitive, personal and financial information. If an email raises your suspicions, do not open it and definitely don’t click on any links.
Phishing scams are usually easily spotted and unsophisticated. Recognising common phishing tactics can be done by training your staff using simple, free online programmes.
- Make sure all PCs, laptops and servers have the most up-to-date version of their respective software installed. You should see reminders letting you know it’s time to update. But in case you don’t, it’s worth to check every six weeks or so.
Software updates aren’t trivial, they include regular security enhancements and improvements to software.
- Make sure you are using the most up-to-date version of your CRM or database solution. This includes Raiser’s Edge for example. If you are hosted on a cloud -based system this will happen automatically – but if you are hosted on-premise, make sure you always update as soon as a new version becomes available.
If you have any concerns or would like to find out more on how Blackbaud is keeping your data safe, our Customer Support team is on hand to help. If you are currently hosting your Raiser’s Edge or Blackbaud CRM database on premise and you would like to find out more about Blackbaud hosting, please contact your Account Manager or firstname.lastname@example.org.
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