Customer Stories

Children's Bereavement Centre | eTapestry

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CUSTOMER SPOTLIGHT The Children's Bereavement Centre The Children's Bereavement Centre provides support for children aged 3 to 18 who have experienced trauma due to bereavement, divorce or terminal illness of someone close. It's run by a committed team of friendly, supportive and professional people who are qualified to help with the grieving process, and offers a welcoming and safe environment for the children and their families to receive the help and guidance they need. The Centre is funded by various charitable trusts, organisations and donations. More recently, the staff have started to look at community fundraising as a way of increasing revenue. Kate Baxter, Director of Services, shares why they chose eTapestry as the Centre's fundraising software solution, and their experience with Blackbaud's Professional Services team. Why did you decide to look for a new fundraising solution? "We've been looking at ways to diversify our income streams, and a big part of this will be community and corporate fundraising. Over the years we've collected information on our supporters, but this was spread out across the organisation in various formats, and wasn't easy to access or make sense of. "A key part of fundraising is supporter engagement, so we needed a reliable and robust fundraising solution that would help us to build up a complete donor history that everyone can access. We wanted to start as we mean to go on." "I really feel that we've hit the ground running and we've been empowered to get stuck in and start using eTapestry. I'm really confident that we've got it right first time!" —Kate Baxter, Director of Services The Children's Bereavement Centre is powered by: eTapestry ® Blackbaud Consulting Services Learn more +44 (0) 207 601 7100

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