Customer Stories

The Bendrigg Trust | eTapestry

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CUSTOMER SPOTLIGHT The Bendrigg Trust For 40 years Bendrigg Trust has focused on challenging perceptions of disabled and disadvantaged people. Volunteers have supported their staff by helping to deliver high quality courses, supporting people with physical, sensory, or learning disabilities, encompassing a whole range of abilities and ages. It takes £500,00 in donations and over 150 volunteers to keep vital services running and allow the Bendrig Trust to support 3,000 disabled or disadvantaged individuals each year. The Bendrigg Trust is powered by eTapestry™ The right technology to support improved fundraising? Moving from an 'access database system' to a CRM/Fundraising software for any nonprofit is a significant move. The key considerations for the Bendrigg Trust were • Cost - initial and ongoing - gaining the buy-in from Trustees to commit to a monthly spend on a CRM system and convince them of the value • Software usability – the system would be used by a variety of staff members and volunteers, it needed to be easily to pick up and intuitive • Scalability – a system that was a good fit now, and that they weren't going to outgrow quickly "The whole system gives us more insight into our supporters just at the touch of a button" —Sarah Garman, Senior Fundraising & Marketing Officer "eTapestry just seemed to be the most user friendly, it was good for us in terms of our size, and we weren't going to outgrow it too quickly, it just seemed like a really good fit." — Sarah Garman, Senior Fundraiser June 2019 1 +44 (0) 203 932 1600 | solutions@blackbaud.co.uk | www.blackbaud.co.uk & Marketing Officer

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