Customer Stories

Sarcoma UK | Raiser's Edge NXT

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CUSTOMER SPOTLIGHT Sarcoma UK Sarcoma UK is a national charity that funds vital research, offers support for anyone affected by sarcoma cancer, and campaigns for better treatments. It is the only cancer charity in the UK focusing on all types of sarcoma. Blackbaud spoke with Lorena Cela, Head of IT & Database about Sarcoma UK's experience with Blackbaud since 2012 and their experience of migrating from Raiser's Edge to Raiser's Edge NXT. Why did you choose Raiser's Edge? "We wanted to invest for the future and were advised that it might be easier to start with a leading CRM rather than migrate data from different departments once we were more established. We partnered with Blackbaud at a point when we had only three employees and were still working with spreadsheets! It was a significant decision for a charity of our size but ultimately it has been well worth the investment. We chose Blackbaud due to its reputation as the gold standard for charity databases. We researched other CRMs that could have been suitable for us, but they didn't feel specifically dedicated to the charity world; for us Raiser's Edge NXT is the perfect solution as a charity CRM." What was the impact of the upgrade from Raiser's Edge to Raiser's Edge NXT? "I used to say a CRM is only as clever as the data you put into it, but NXT has become so intuitive and helpful with regards to what it can give you Sarcoma UK is powered by: • Raiser's Edge NXT "Raiser's Edge NXT is the perfect solution as a charity CRM" —Lorena Cela, Head of IT & Database Learn more "I constantly feel very supported. The teams within Blackbaud help me understand what I need to do and exactly how to do it" —Lorena Cela, Head of IT & Database December 2019 1 +44 (0) 203 932 1600 | solutions@blackbaud.co.uk | www.blackbaud.co.uk

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