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St Columba's Hospice | Raiser's Edge NXT

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CUSTOMER SPOTLIGHT St Columba's Hospice St Columba's Hospice provides end-of-life care and support to patients and their families. Blackbaud spoke to John Dudgeon, Database Administrator, and Chelsie Harris, PR and Communications Manager, about migrating to Blackbaud Raiser's Edge NXT and their experience of being a Blackbaud customer for over 25 years! Q: Why have you found Blackbaud to be the best technology partner for the long term? A: Blackbaud Raiser's Edge NXT is invaluable to us, as it is designed for the charity sector and has many features which are specific to our needs. You can list gifts to different appeals and allocate funds or direct debits to a campaign, which helps us to understand how effective the campaign has been at attracting income and raising awareness. It's allowed us to put efficient processes in place for handling our donor information, and we've had a great experience with customer support. Q: What were your first impressions of Blackbaud Raiser's Edge NXT? A: We were impressed by the various integration options available with Blackbaud Raiser's Edge NXT that allow you to import information directly and reconcile information a lot more quickly. We anticipate there will be a big time-save with this, as well as a much easier approach to keeping information up to date. St Columba's Hospice is powered by: Blackbaud Raiser's Edge NXT ® "Blackbaud Raiser's Edge NXT is invaluable to us, as it is designed for the charity sector and has many features which are specific to our needs." —John Dudgeon, Database Administrator Learn more "Blackbaud Raiser's Edge NXT will create a more efficient information flow and improve working practices so we can put our energy back into developing successful fundraising campaigns." — John Dudgeon, Database Administrator 1 +44 (0) 203 932 1600 | solutions@blackbaud.co.uk | www.blackbaud.co.uk

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