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Leprosy | eTapestry

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CUSTOMER SPOTLIGHT Leprosy Mission Scotland The Leprosy Mission Scotland creates life-changing connections between people in Scotland and people throughout the world affected by leprosy. Blackbaud spoke with Tim Reed, head of insight, about the Leprosy Mission's work with Blackbaud and Blackbaud eTapestry since 2014. Q: Why did you choose Blackbaud eTapestry as your cloud CRM solution? A: Prior to implementing Blackbaud eTapestry we had been using the database of Leprosy Mission England and Wales, and we felt there would be huge organisational benefits in implementing our own CRM. We wanted to find a system that suited our individual needs, our methods of fundraising, and our internal processes; moving away from a shared system and having Blackbaud eTapestry as our own independent system was fantastic! Implementing Blackbaud eTapestry allowed us to be completely autonomous, to respond more effectively to the needs of our Scottish supporters, and put in place processes that were suitable for us. Leprosy Mission Scotland is powered by: Blackbaud eTapestry ® "Implementing Blackbaud eTapestry allowed us to be completely autonomous, to respond more effectively to the needs of our Scottish supporters, and put in place processes that were suitable for us." —Tim Reed, Head of Insight Learn more "Blackbaud eTapestry has allowed us to create a better donor experience." —Tim Reed, Head of Insight 1 +44 (0) 203 932 1600 | solutions@blackbaud.co.uk | www.blackbaud.co.uk

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